Seeing a Restaurant as a Home

A group of franchised, casual dining restaurants in the Dallas/Fort Worth area had a problem. There was a disconnect between the aspirations of leadership and culture on the ground. A shift in vision was needed. And it needed to be one that front-line employees could own. The crucial change was to see the restaurant as a home where family offers hospitality to guests. A culture like that is one that employees--even those washing the dishes--can really care about. And it's also one that keeps customers coming back.

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Values Are Contagious

Values are essential to business. However, when we assume that they're private, our values can leave us feeling isolated and lonely. But values aren't really private. They're shared. So leaders should be in the business of offering values--not just adding value.

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Conscious Capitalism: Liberating the Heroic Spirit of Business

When we refuse to see our place in context, business looks like a fight for survival. But when we entrust our well-being to one another in a self-conscious ecosystem, business becomes playful collaboration.

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The Goal of Business Isn’t Making Money

Thinking of profit alone as the primary objective of business is a feature of the flawed way in which we think about value. Corporations don't exist to generate private value. They exist to point us to the common good of peace. That's a center that organizes us around truly corporate purpose.

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‘Creating Shared Value’

The self-interested self is interested in others. If we really understand ourselves, we'll see that economic self-interest delights in the delight of others.

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