Is Business Really About Collaboration or Competition?

The answer is: both. Seen from the global level of organizational complexity, business is all about working together for our common good. And that happens through competition, not in spite of it. The key is learning how to compete with one another on lower levels while never losing sight of our shared purposes on higher ones.

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Seeing a Restaurant as a Home

A group of franchised, casual dining restaurants in the Dallas/Fort Worth area had a problem. There was a disconnect between the aspirations of leadership and culture on the ground. A shift in vision was needed. And it needed to be one that front-line employees could own. The crucial change was to see the restaurant as a home where family offers hospitality to guests. A culture like that is one that employees--even those washing the dishes--can really care about. And it's also one that keeps customers coming back.

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Values Are Contagious

Values are essential to business. However, when we assume that they're private, our values can leave us feeling isolated and lonely. But values aren't really private. They're shared. So leaders should be in the business of offering values--not just adding value.

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Conscious Capitalism: Liberating the Heroic Spirit of Business

When we refuse to see our place in context, business looks like a fight for survival. But when we entrust our well-being to one another in a self-conscious ecosystem, business becomes playful collaboration.

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What the Ancients Knew (and We Don’t) about Economy

Treating customers and business partners as family is one of the biggest opportunities for making work more meaningful in our global economy.

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Small is Beautiful: Economics as if People Mattered

This classic uses Buddhist wisdom to argue for a more mindful and sustainable approach to business. It raises an important question: can the things we buy and sell communicate a value they don't contain?

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‘Creating Shared Value’

The self-interested self is interested in others. If we really understand ourselves, we'll see that economic self-interest delights in the delight of others.

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